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Cookie Policy

Last updated: May 2026

What Are Cookies

Cookies are small text files stored on your device when you visit a website. They help the site remember your preferences and activity. DubGrid uses cookies to keep you signed in, remember your settings, and (with your consent) understand how the application is used so we can improve it.

Managing Your Preferences

When you first visit DubGrid, a consent banner lets you choose Accept all, Essential only, or Customize to set each category individually. You can change your choice at any time using the controls below, the Cookie preferenceslink in the site footer and in Profile, Privacy & data, or by clearing cookies in your browser settings.

Your current preference

No preference set — the consent banner will appear on your next visit

Essential Cookies

These cookies are strictly necessary for DubGrid to function. They cannot be disabled.

CookiePurposeDuration
sb-*-auth-tokenAuthentication session managed by Supabase. Keeps you signed in and carries your role and organization context.Session / auto-refreshed
dubgrid-cookie-consentStores your cookie consent preference (essential only or all cookies).1 year
sidebar_stateRemembers whether the navigation sidebar is open or collapsed.7 days
dubgrid-impersonationUsed by platform administrators during support impersonation sessions. Only set when an impersonation is active.Up to 30 minutes
dubgrid-sandboxMarks an administrator's test-sandbox session so demo data stays separate from live data. Only set when sandbox mode is active.Session

Analytics Cookies

These cookies are only set if you choose “Accept all” in the consent banner. They help us understand usage patterns so we can improve DubGrid.

ServicePurposeStorage
PostHogProduct analytics. Tracks page views and custom events (autocapture is disabled). Data is associated with your user ID when you are signed in.localStorage + cookie
Vercel AnalyticsWeb performance metrics (Core Web Vitals) collected by our hosting provider.Cookie / beacon
Sentry Session ReplayRecords a privacy-masked replay of a sample of sessions so we can reproduce bugs. Only enabled with analytics consent; error monitoring (below) runs separately and is always on.localStorage

Operational Services

The following service runs regardless of your cookie preference because it is necessary for the reliability of the application. It does not track browsing behavior or set analytics cookies. Sentry Session Replay is a separate, optional feature listed under Analytics Cookies above and only runs with your consent.

ServicePurposePII
SentryError monitoring and crash reporting. Captures stack traces and request context when errors occur so we can fix bugs.No. Personally identifiable information is not sent to Sentry.

Third-Party Data Processors

The services above are provided by third-party companies that process data on our behalf:

  • Supabase (authentication and database hosting)
  • Vercel (application hosting and web analytics)
  • PostHog (product analytics, consent required)
  • Sentry (error monitoring, always on; session replay, consent required)
  • Stripe (payment processing, only during checkout)
  • Google Maps Platform (loads in your browser only when an administrator uses address autocomplete in organization settings)

We also use service providers that operate on the server and do not set cookies in your browser, such as Resend (transactional email) and Upstash (rate limiting). These are described in our Privacy Policy.

Related Policies and Contact

For more information on how we handle your data, see our Privacy Policy. DubGrid is operated by DubGrid LLC. Questions about cookies? Email us at support@dubgrid.com.